You are responsible for fully inspecting all packages upon receipt.
Any problems (damaged goods, shortages or returns) must be reported within five days of receipt
Ruthless Designz can be reached at 843-213-1294 M-F 10-6 EST or email Customer Service.
Carrier Related Damages
Report any damages immediately to the carrier. Work with carrier to file a claim and pick up damaged carton with entire contents. (Do not ship directly back to Ruthless Designz). After a claim has been filed, contact Ruthless Designz for re-shipment. This must be within five days after receipt of the order.
Non Carrier Related Damages
Any goods received damaged in which you suspect is not carrier related should be reported to us within five days after receipt of the order. A copy of your invoice must be available when reported.
Any shortages must be reported within five days of receipt of your order. A copy of your invoice must be available when reported.
If you have a fitment issue, please contact Ruthless Designz first. Any modified products or those that have been installed or used on the motorcycle are non-returnable.
YOU MUST contact Ruthless Designz for a RGA (Return Goods Authorization) form. Returns must be made within 30 days after receipt of your order. Please return items in original container and packing material. Returns after 30 days will NOT be accepted. A copy of the original invoice and the RGA form must be sent with the returned merchandise. Merchandise must be received complete in the original condition they were sent. There will be a 20% restocking charge for undamaged, resalable returned items.
Closeouts, Scratch & Dent and Display Items
All items purchased through our closeout, scratch and dent and display sections are NON RETURNABLE for any reason. These items are bought “As Is” with not warranty. Ruthless Designz makes every effort to show or explain any defects that may be present. If you have a question please contact us before purchasing.
Any and all electrical items are non returnable. This includes but not limited to fuel controllers, lighting, heated grips, LED light, signals, convertors and flashers.
Ruthless Designz Branded Products Warranty
All Ruthless Designz branded products carry a one year limited warranty. All chrome products carry a two year limited warranty.
Non-Ruthless Designz Product Warranty
Non-Ruthless Designz products carry each specific manufactures warranty. Contact Ruthless Designz for more details.
Limitation Of Liability
In no event shall Ruthless Designz be held liable for any direct, indirect, punitive, incidental or special consequential damages whatsoever arising out of or connected with the use or misuse of any its products.
While we take measures that our web site reflects accurate product information and pricing, sometimes an error can appear on the site. We are not responsible for misrepresentations or errors found on the site. Additionally, colors often vary depending on monitor settings and screen resolution, and may not always display accurately on your screen. Ruthless Designz makes every effort to be sure that the listed information and pricing on our site is accurate. Ruthless Designz will not be held liable for any typographical errors or prices listed incorrectly.